Saturday, August 20, 2011
Gold & Silver Pawn Shop...installs "mister" to cool down customers! Responds to complaints! Kudos!
A few days I was on the rag and complained about a swarm of snarling traffic and lookie loo's (serious buyers, too) who were blocking the sidewalk in front of the ever-popular pawn shop that has become a big hit as a tourist attraction thanks to a cable reality-show.
At the time, I also made a couple of suggestions to the owners, with the specific aim of transforming the experience into an adventurous enjoyable one for all concerned.
For example, I recommended that the owners install an awning to shield the customers standing in line for hours from the sweltering mid-day sun.
Just the other day, I was strolling by the shop - and couldn't help but notice that tourists and locals alike - were now forming an orderly queue out-of-harm's way at the direction of the staff who were engaged in crowd control.
Although I didn't spy any awning gracing the front of the establishment - lo & behold - the owners did one better!
Customers shifting feet impatiently in line out-front in the sizzling -hot desert sun are now able to "cool down" thanks to the installation of a "misting" machine!
Just betcha there won't be as many cranky outbursts - or squabbles in a line that usually snakes all the way down the boulevard daily - now that the tourists' nerves are less jangled!
Kudos to the Gold & Silver Pawn Shop staff!